Comprehensive Support for Smarter Cities
At our company, we prioritize our customers and their satisfaction. Our commitment to our customers extends beyond the purchase of our equipment, as we aim to provide a comprehensive and satisfactory experience throughout their entire journey with us.
Comprehensive Support for Smarter Cities
Technical support
Technical Support
Our support team is always ready to assist in case customers face any technical problems with our equipment.
Training and Qualification Support
We provide pre-installation and qualification trainings to ensure that our customers can effectively use our equipment.
Training and qualification support
Firmware and software support
Firmware and Software Support
We regularly provide firmware and software updates to keep our equipment up-to-date with the latest technology.
Field Assistance Support
We support our customers in the field by providing assistance during the integration process and post-installation commissioning.
Field assistance support
API integration support
API Integration Support
We assist our customers with API integration to allow for seamless data transfer between our equipment and other systems
Warranty and Diagnostic Handling Support
Customers can apply for equipment complaints and track the status of their equipment complaints using our online tool to ensure fast and quality application processing and quality customer service.
Warranty and diagnostic handling support
Want to create a pilot project in your city?
Leave us your email and we will contact you about the possibility to set up a pilot project in your location